Freelance consultant in SPI and Quality Management Systems holding certificates as an ISO 9001 Lead Auditor and ISO/IEC 15504 Principal Assessor. Participant and project co-editor in international standard development activities within ISO/IEC SC7 since 1993.

INTRSA Director of Certification. Technical director of the e-GIF Accreditation Authority. Business Development Director of the Institute of IT Training. Holds the Colin Corder Award for services to IT Training for 2003. Director of the IT SKILLS Research Programme.

Research and development at CenPRA-Brazil. Professor in University. Co-editor of ISO/IEC 15504-4 and Brazilian representative at ISO/IEC SC7 WG10. Specialist in Software and System process improvement and assessment.

Professor in the Department of Business Administration at Korea University. Visiting scientist at the Software Engineering Institute (SEI) during 2002. Korean delegate for developing ISO/IEC 15504 (Process Assessment) International Standard. Authorized instructor for introductory courses in the SEI Capability Maturity Model Integration approach.

Associate Professor in the School of Information and Communications Technology at Griffith University, Australia, and associated with the Software Quality Institute. Overall Project Editor for ISO/IEC 15504. Charter Member of the International Process Research Consortium.